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Please check out our FAQs section for answers to commonly asked questions.  If you can't find an answer there, then please contact us.

If you are emailing us regarding the shipping of your order, please confirm that there has been four (4) full business days (Mon-Fri) and up to six (6) full business days during November-December for processing, not including the day that you placed your order.  All other inquiries, please allow us 24 hours to respond to your email (Mon-Fri, 9 AM-4 PM EST).